A Clear Process From Bad Solar Deal to Real Resolution
You do not need to diagnose the contract or know which company is responsible before reaching out. Start by telling us what happened. We review the agreement, financing, sales claims, payments, and supporting evidence to determine the strongest path forward.
- Free initial solar situation review
- Complete contract and financing evaluation
- Strategy built around your specific problem
- Clear guidance from review through resolution
Speak with someone about the process
833-765-2711
Mon–Sat, 8 AM–7 PM MT
How Does Solar Exit Colorado Work?
The process starts with a free review of your situation. If the facts and documents support moving forward, the agreement, financing, sales process, and resulting harm are examined together. A strategy is then built around the strongest available pressure points rather than forcing every homeowner into the same approach.
The Federal Trade Commission recommends reviewing the complete solar agreement, including payment increases, fees, warranties, cancellation terms, system ownership, performance promises, and what happens when the home is sold.
What You Bring to the Review
- What the salesperson told you
- What you believed you were agreeing to
- What you are paying now
- What has gone wrong since signing
- Any contracts, bills, emails, or texts you have
- The outcome you need most urgently
What the Review Determines
- Which companies and agreements are involved
- Where the sales claims and documents conflict
- Whether financing problems create additional leverage
- What evidence supports your position
- Which resolution paths appear realistic
- What the next step should be
Start the Review and Build the File
The first half of the process is about understanding the transaction and collecting the facts needed to evaluate it properly.
Step 1: Submit Your Free Review
Tell us who sold the system, what type of agreement you have, what you were promised, what you are paying, and what problem you need resolved.
Step 2: Map the Complete Situation
The initial information is used to identify the seller, installer, lender, servicer, equipment owner, warranty provider, and other parties connected to the transaction.
Step 3: Gather the Key Evidence
You receive direction on which contracts, statements, communications, bills, production records, and property documents are most important to the review.
Evaluate the Case and Pursue the Strongest Path
Once the facts and documents are organized, the process moves from information gathering to strategy and action.
Contract and Financing Evaluation
The agreement, financing, sales representations, disclosures, payment structure, system history, and supporting evidence are reviewed together.
Strategy and Enrollment
If your situation appears eligible and you choose to proceed, the proposed strategy, service scope, responsibilities, protection terms, costs, and next steps are explained before enrollment.
Action, Communication, and Resolution
The case moves into the appropriate dispute, negotiation, complaint, escalation, professional review, or other resolution process supported by the facts.
The Contract Is Only One Part of the Case
A proper review compares the written agreements with the sales process, financing structure, payment history, system performance, company conduct, and financial impact.
The Consumer Financial Protection Bureau has documented risks in residential solar financing, including hidden dealer fees, misleading tax-credit claims, unexpected payment increases, and promises that do not match the actual financial results.
The Solar Agreement
- Contract length and cancellation terms
- Ownership and transfer requirements
- Warranties, guarantees, and company obligations
The Financing Structure
- Loan principal and dealer fees
- Re-amortization and payment increases
- Payoff, buyout, and prepayment terms
The Original Sales Pitch
- Savings and utility-bill promises
- Tax-credit representations
- Claims about resale value and transferability
The System and Installation
- Production compared with estimates
- Installation, roof, and equipment problems
- Permits, inspections, and activation
The Company Communications
- Emails and text messages
- Service requests and complaints
- Promises made after problems were reported
The Financial and Property Impact
- Solar and utility payments together
- Credit and collection concerns
- Home-sale, transfer, payoff, and title problems
You Do Not Need a Perfect File to Start
Many homeowners know the deal is wrong but do not know whether the main problem is the contract, financing, sales pitch, system performance, company closure, or home-sale restriction.
The initial review is used to understand the situation, identify the most urgent issue, and determine which documents are needed next. There is no cost to submit the initial information.
The Five Questions That Matter First
- What were you promised before signing?
- What type of contract or financing do you have?
- What are you paying now?
- What has gone wrong?
- What outcome do you need?
Bring the Evidence. Do Not Rely on Memory Alone.
Contracts and communications can show the difference between what you were sold, what you signed, and what happened afterward.
The Colorado Attorney General recommends documenting every interaction, including dates, people, discussion points, money lost, communications, steps already taken, and the resolution requested.
Core Agreements and Financial Records
- Signed solar sales agreement
- Loan, lease, or PPA documents
- Sales proposal and production estimate
- Current payment statement
- Payoff or buyout statement
- Tax-credit and re-amortization materials
Supporting Evidence
- Emails and text messages
- Utility bills before and after solar
- System-production reports
- Installation and roof photos
- Warranty and service records
- Home-sale, transfer, or title documents
Know What Protects You Before You Enroll
The protection terms should be explained clearly before you commit to a paid service.
Credit Protection Begins on Day One
For eligible enrolled clients, the credit-protection process begins when the program starts rather than waiting until the end of the case.
36-Month Money-Back Guarantee
Eligible services include a 36-month money-back guarantee, subject to the written requirements, responsibilities, eligibility standards, and exclusions.
Terms Explained Before Enrollment
The scope, costs, homeowner responsibilities, protection process, and guarantee terms should be understood before the case moves forward.
Credit protection does not mean a homeowner should ignore bills, stop payments without a plan, or disregard communications from a lender or servicer. Specific instructions and responsibilities depend on the enrolled service and individual situation.
The Timeline Depends on the Contract and the Companies Involved
No responsible review can promise an exact resolution date before the documents, financing, companies, and dispute are understood.
Some issues can be clarified quickly. Others depend on lender responses, company investigations, transfer requirements, bankruptcy proceedings, negotiations, professional review, or a fixed home-sale deadline.
The most useful thing you can do is submit complete information, respond promptly to document requests, and tell us immediately about any closing date, payment change, collection notice, foreclosure concern, or other urgent deadline.
Every Case Moves Differently
- How quickly documents are gathered
- Number of companies involved
- Whether the installer is still operating
- Loan, lease, or PPA structure
- Company and lender response times
- Quality of the available evidence
- Home-sale or refinancing deadlines
- Bankruptcy or legal complications
- Resolution being pursued
Go Directly to the Problem You Need Solved
The general review form is always available, but these pages provide more detail for the most common solar problems.
Contract Review
Start here when the paperwork does not match the sales pitch, the terms were hidden, or you need a complete agreement review.
Review My ContractExit Options
Start here when your priority is cancellation, release, settlement, buyout, transfer relief, or another exit strategy.
Explore Exit OptionsPayment Issues
Start here when rising payments, high utility bills, tax-credit surprises, dealer fees, or financing are the main problem.
Review Payment ProblemsSelling Your Home
Start here when a payoff, transfer, buyer objection, UCC filing, or lender condition is threatening the transaction.
Protect My Home SaleSolar Company Closed
Start here when the installer shut down and left unfinished work, ongoing payments, lost warranties, or an unsupported system.
Review the Company ClosureStart With the General Review
You do not need to select the correct category before contacting us. Explain what happened, and the review can begin from there.
Start My Free ReviewTell Us What Happened With Your Solar Deal
You do not need to know the correct legal term, identify every company, or organize every document before starting. Tell us what went wrong and what you need resolved.
- No cost to submit your initial information
- Loans, leases, PPAs, and cash purchases reviewed
- 36-month money-back guarantee
- Credit protection begins on day one
Prefer to speak with someone?
833-765-2711
Mon–Sat, 8 AM–7 PM MT
Request Your Free Review
Complete the short form and explain the main problem with your solar agreement.
Already have your documents ready? Complete the detailed Solar Contract Review and upload the complete file now.
Your information is kept private and used only to respond to your request.
What Should You Expect From the Process?
Start with the basic facts. The review determines what needs to happen next.
What happens after I submit the form?
Do I need all my documents before reaching out?
Is the initial review really free?
Does every solar problem qualify?
Do you guarantee that my solar contract will be cancelled?
Should I stop making solar payments after I submit the form?
How long does the process take?
What if I am already trying to sell my home?
What if the installer or solar company closed?
What protection comes with the program?
Tell Us What Went Wrong. We Will Help Organize What Comes Next.
Start with a free review of the agreement, financing, payments, sales claims, and problem you need resolved.